Food-service equipment
Commercial ice machine service for the businesses using it every day.
Low production, poor ice quality, leaks and shutdowns can point to water, airflow, refrigeration, controls or cleaning issues.
Service at a glance
Commercial ice machine repair at a glance.
West County Refrigeration diagnoses, cleans and repairs commercial ice machines for North Bay restaurants, tasting rooms and facilities.
- Service
- Diagnosis, cleaning and repair of commercial ice machines and their water, drainage, airflow and refrigeration systems.
- Common calls
- Low or no ice production, poor ice quality, leaks, slow harvest, freeze-cycle trouble, scale and shutdowns.
- Typical customers
- Markets, delis, restaurants, hotels, tasting rooms, schools, care facilities and other North Bay businesses.
- Service area
- Sonoma County, Napa Valley, Mendocino County and Lake County.
- Helpful on the first call
- Manufacturer, model number, displayed error code, data-plate photo, symptoms and how the failure affects operations.
- Next step
- Call (707) 322-0967 if the equipment is down or disrupting the operation. Use the service form for planned work.
Systems and conditions
Start with the equipment, the symptom and the operating impact.
- 01Low or inconsistent ice production
- 02Freeze-cycle and harvest problems
- 03Water, drain and scale concerns
- 04Airflow and condenser conditions
- 05Commercial cleaning and inspection
Service path
A better first call creates a better plan.
Review water, airflow and operating conditions
Diagnose refrigeration and control behavior
Complete or plan the appropriate service
North Bay coverage
Connect the service to the site.
What commercial ice machine problems do you handle?+
Common calls involve low production, shutdowns, leaks, freeze-cycle problems, harvest problems, scale, airflow and refrigeration performance.
Should I provide the manufacturer and model?+
Yes. A photo of the data plate, model number and any displayed code can help prepare for the service conversation.
Do you clean commercial ice machines?+
Cleaning and inspection are included in the company service scope. The exact work depends on machine condition and manufacturer requirements.
Which counties are covered?+
West County Refrigeration serves Sonoma County, Napa Valley, Mendocino County and Lake County businesses.
Request service
Tell West County what the system is doing.
For an active equipment failure, call. For planned work, send the equipment, location and timing through the service form.